About us
Our team members have 15 years of experience in the tourism and visa field. In order to share this experience, in 2020, during the covid pandemic, when travel was limited, the Facebook group visa idea was born
“Our mission is to facilitate free movement”
The rapid growth of the group and also the demand for the services showed us that our venture was a success. So we decided to create an icon that would serve people on a much larger scale. To achieve this goal, we began to build a team and establish organizational goals and culture.
Today, at Ikonsul, we are focused on creating a technology-driven platform where the needs of our clients take center stage. We understand that success is not only about obtaining a visa, but also about raising the diplomatic experience to the highest standard, which is due to the maximum reduction in processing time, security guarantees and insurance against errors.
Organizational Culture
All of our decisions are based on company principles that lead to the satisfaction of both our customers and our team members. Our culture is not a specific charter but represents the collective values of our team:
Our values:
Empathy
Humans are very different from each other, and we have our own unique needs and wants. We understand all our customers and stand by them throughout the visa process.
Hardship
We do not want any misconceptions about our services. All of our decisions are communicated painstakingly.
Detail oriented
We understand how much impact a small error can have on a customer’s application, so all of us attach great importance to the small details and take responsibility for providing a thorough service.
love of learning
Our team members are focused on accumulating and updating knowledge. Our knowledge base is what sets us apart from our competitors.
Responsibility
Based on mutual trust, we take full responsibility for the results we achieve in the process of communicating with passengers.
innovation
We strive to creatively approach all challenges and offer customers smart solutions tailored to their needs.
Cooperation
The goal of eConsul is to simplify international travel, which is difficult without strategic partners. We partner with various companies to further improve the customer experience.
