Terms and Conditions

1. General Provisions

These Terms and Conditions constitute a legally binding agreement between you and LLC “eConsul” (the “Company” or “we”) and govern your use of LLC “eConsul” services and the “eConsul” website.

Personal information obtained by the Company from you or from third parties shall be processed on the basis of your consent and in accordance with the Personal Data Processing Policy set out in these Terms and Conditions.

By checking the “I agree to the Terms and Conditions” box in the registration form, you also consent to the Personal Data Processing Policy.

Please carefully review these Terms and Conditions. The Terms and Conditions prepared in the Georgian language shall prevail over the Terms and Conditions prepared in any other language.

Any user wishing to use LLC “eConsul” services is required to agree to and comply with the following Terms and Conditions.

The Company warns the user that the user is required to comply with the laws and/or regulations of Georgia and/or any relevant other country. The user expressly confirms that their purpose is not to circumvent the laws and/or regulations of Georgia and/or any relevant other country and that they intend to act solely in compliance with the law and within reasonable limits. Any advice or warning from a Company employee regarding a possible violation of law/regulation resulting from the user's actions or intent shall be duly acknowledged, and the user shall act accordingly.

2. Representations and Warranties

2.1 By agreeing to these Terms and Conditions, the user confirms that:

2.2 The user is an independent contractor and does not constitute an employee, partner and/or agent of the Company. The Company is not responsible for the content or accuracy of information provided by the user or for any actions taken by the user. The Company's services may not be used for unlawful or concealed purposes.

2.3 The Company shall be released from any liability that may arise from any action of the user, including the accuracy of the data submitted by the user, the user's breach of any agreement, including these Terms and Conditions, and non-compliance with applicable laws and regulations, etc.

2.4 The user is a legal entity established in accordance with the legislation of Georgia or an individual who has reached the age of 18. Where the user legally represents the interests of a minor, underage person, or another person with limited legal capacity, the user shall provide the Company with the relevant information and/or documentation.

2.5 The user has full and unrestricted legal capacity, is not under the influence of narcotic, alcoholic, psychotropic or toxic substances, and is not under the influence of mistake, fraud, pressure, threat, or any other unlawful influence.

2.6 The user has full authority to sign and perform the obligations provided for under these Terms and Conditions or any other agreements and applications.

2.7 The user has reviewed these Terms and Conditions and accepts them.

2.8 All data submitted by the user is accurate.

2.9 The user is not engaged in or participating in any illegal activity, including money laundering, arms trafficking, terrorism, or any other unlawful activity.

2.10 Throughout the entire term of the agreement, the user's activities and/or actions comply and will continue to comply with local and/or international laws.

2.11 The user's actions are not and will not be directed toward deceiving LLC “eConsul” or any third party. In accordance with this principle, any document, if applicable, and/or information submitted by the user to LLC “eConsul” for the purpose of entering into and/or performing the agreement is and will be true, accurate and complete at the time of submission.

2.12 The user shall act in good faith and fully and properly perform the obligations undertaken under these Terms and Conditions.

2.13 Taking into account the nature of the service, the user agrees that, within the scope of the consent granted by the user, LLC “eConsul” may obtain, investigate, verify and process any information provided by or related to the user, including personal information and/or universal identifiers.

2.14 The user shall immediately notify the Company in writing of all circumstances that may conflict with the foregoing representations and/or result in a breach of the foregoing warranties.

2.15 The user acknowledges and confirms that the service is provided in response to the user's individual order and is clearly tailored to the user's personal needs; accordingly, the user shall not have the right to withdraw from the agreement without stating any grounds.

2.16 The user confirms that, where the user provides the Company with data of third parties, including personal data, for the purpose of receiving the service, the user has obtained the third party's consent to share their data with the Company. The user shall be responsible for any breach and/or damage related to this matter.

2.17 The Company enters into the agreement relying on the representations, warranties and obligations set forth in these Terms and Conditions and considers them to be contractual terms. A breach of the representations, warranties and obligations provided for in this section constitutes sufficient grounds for the Company to unilaterally refuse to provide the services contemplated by the agreement and these Terms and Conditions. The same shall apply where the Company warns and/or advises the user that the user's intention is unlawful, but the user nevertheless maintains the unlawful intention. In the cases contemplated by this clause, any fee paid by the user shall be non-refundable.

2.18 The service shall be received only by the user; no other person may attend the session during which the service is received, and the user shall not share with any other person any information obtained during the provision of the service. Otherwise, the user shall be obliged to compensate the Company for the damage caused, including lost income, and the fee paid shall be non-refundable. Upon identifying such circumstances, the Company shall be entitled to unilaterally terminate the agreement without prior notice.

3. Term and Termination of the Agreement

3.1 This Agreement shall enter into force after the user gives consent to these Terms and Conditions and the Personal Data Processing Policy and shall remain in force until terminated.

3.2 The Agreement may be terminated in the cases provided for by the legislation of Georgia and/or this Agreement, at any time at the initiative of the Company or the user, subject to full payment of any outstanding indebtedness owed to the Company as of the date of termination, if any.

3.3 The Company shall have the right to terminate the Agreement at any time if, based on reasonable grounds, it believes that the user has committed or may commit a violation of law, or that the user's actual purpose is concealed and differs from the purpose of receiving the service.

3.4 The Company shall provide the service within 3 months from the date the user pays the service fee, but in any event no later than the user's departure to the consulate.

4. Transitional Provisions

4.1 Where there are appropriate grounds and/or a legitimate purpose, the Company shall be entitled to request additional information from the user, and the user shall be obliged, upon such request, to provide LLC “eConsul” with any additional information and relevant supporting documents requested by the Company or required by the legislation of Georgia.

4.2 The Company shall have the right to unilaterally amend the text of these Terms and Conditions. The user shall be notified of such amendment by publication on the Company's website and the amended text may also be sent to the email address provided by the user. LLC “eConsul” shall not be liable for any change of the user's email address or any other technical and/or operational failure.

4.3 The user shall have the right, at any time within ten (10) calendar days from publication of the information on the Company's website and/or dispatch of the notification, to terminate these Terms and Conditions in accordance with the procedure provided for in clause 4.2. If the user exercises this right, the user shall fully settle any outstanding indebtedness owed to the Company, if any, no later than five (5) calendar days after sending written notice to the Company of termination of these Terms and Conditions. Any service fee already paid by the user shall be non-refundable.

4.4 The parties agree that if the Company amends these Terms and Conditions and/or any additional agreement concluded on their basis in the user's favor, the Company shall not be obliged to notify the user of the amendment in advance.

4.5 Without the Company's written consent, the user shall not be entitled to transfer to another person any rights or claims arising from these Terms and Conditions or assign any obligations.

4.6 The Company shall be entitled, without the user's additional consent, to transfer its rights and claims to a third party. The Company shall also be entitled, for the purpose of providing the services, to transfer information and data concerning the user, including personal data, to third parties.

4.7 In matters not provided for by these Terms and Conditions, the parties shall be guided by the relevant provisions governing the applicable relationship under the law and/or by additionally agreed terms.

4.8 Please carefully review the Personal Data Processing Policy on our website, www.econsul.io.

4.9 The place of performance of the obligations by the parties shall be deemed to be Tbilisi, Georgia.

5. Company Services

5.1 Full visa service – study visa.

5.2 Full visa service – Talent Visa (P, etc.).

5.3 Application completion.

5.4 Profile creation or transfer.

5.5 Appointment rescheduling.

5.6 Initial visa consultation.

5.7 Pre-consular interview consultation – 45 minutes; information on the documents required by the consulate is provided.

5.8 Visa bond payment service.

5.9 Pre-consular interview consultation – family reunification in one application.

5.10 Full family reunification service in one application – USA, United Kingdom, Canada, and any other country.

5.11 Assistance with completing an electronic visa application.

5.12 Consular representative service.

5.13 Queue service (our representative goes to the consulate to secure a place in the queue).

5.14 10-minute general consultation.

5.15 Assistance with completing an Electronic Travel Authorization.

5.16 Communication with the consulate by a visa coordinator.

5.17 Arrival Card completion.

5.18 Priority expedited service.

5.19 In-person meeting on site.

5.20 Courier service.

5.21 The specific type(s) of service and their cost shall be determined by the invoice issued by the Company to the user.

5.22 Provision of the service shall commence on the next business day following payment of the fee. The fee shall be deemed paid on the day the funds are credited to the bank account specified in the Company's invoice.

6. Refund Policy

6.1 The Company provides services in accordance with these Terms and Conditions, and the amount paid by you shall be non-refundable once the Company has commenced providing the service. If you have submitted a request for a service and made payment incorrectly or by mistake, you have the right to submit a request for cancellation no later than 23:59 on the date of payment via email, the website, Facebook, Instagram, LinkedIn, or TikTok. If the Company has not commenced providing the service, we will review your request within 10 business days and, if a favorable decision is made, refund the amount within 10 business days from the date of the decision.